User testing
Find out things you never thought of!
User Testing helps us to create solutions that are validated and shaped by real users, helping your business grow.
Collaboration is at the heart of our process. We start by getting to know You!
Projects should be an enjoyable experience for you. We’ll walk you through our proven process, ensuring that every step is aligned with your vision and your users’ needs.
Tailored Recruitment
We have access to a vast pool of users and can recruit to your target audience’s demographics.
- Age and gender
- Country and urban/rural living
- Income, employment, education level
- Family/marital
- Level of activity on social media
We’ll define the scenario-based tasks to fit your typical users and business needs.
Experienced analysis
Our report will list recommendations by our expert UX analysis, informed by over 10 years of experience.
Recommendations cover usability, IA, taxonomies, layout issues. You’ll get a video of each tester to share with your team. There’s nothing like seeing it first hand. You’re invited to observe testing and participate in interviews with moderated testing.
Implement and Validate
We can provide a roadmap of the most efficient solution for the usability recommendations, taking into consideration the wider requirements and user journeys. Changes can be retested and further validated, fine tuning with any additional changes that arise.
Working together
Building a long-term relationship
Though every member of our talented team, we live and breath UX, it’s in our blood. We love creating successful user experiences to help people and businesses do better online. We love being an extension of your team, especially working with you in design and research workshops. Together we’ll create and evolve robust solutions for business problems. UX isn’t just a task, it’s working with you long term to evolve your product into something users love.
Teams we’ve made an impact on…
We love working with teams and organisations who are looking for a long-term, creative brand and digital partner.
“At Kyndi we wanted to engage a company to redesign our Website to bring it up to date. We engaged RedBullet for this and got so much more. The team are on hand at short notice to assist with Design Ideas, Marketing Campaigns and Apps. We find them Proactive, approachable and nothing is ever too much trouble even if we can be very demanding and we are very lucky to have connected with them.”
Rob Kennedy, Head of Sales & Business Development
“Red Bullet have been incredible partners to work with on designing and building our website – creative, responsive, and reliable. And we are thrilled with the final result.”
Alfred Thompson, Head of Communications
“In the first four months since launch, we saw an increase of over 20% in applications to our headline courses. We put this down, unequivocally, to the improved design and UX Red Bullet have brought to our website and application form.”
Matthew Turnbull, Commercial Director
“Teams and organisations who are looking for a creative digital partner. Quick flings are exciting but we all love long term relationships. We work across all sectors, but have huge experience in property, healthcare, sports, education and finance.”
Sarah Chadwick, Head of Digital
“Since launching Admiral’s new quote system, we’ve seen web conversions increase by 40%!”
Will Thomas, Admrial Insurance
“We’re delighted with the website that Red Bullet have produced. Since being launched, it has helped to reinforce our brand, increase awareness, enables us to clearly share our knowledge and projects and has been well received by our industry peers”
Paul Gannaway, Director
“We’ve loved the collaboration and creative energy throughout the whole process– RB have been so passionate and wholeheartedly involved with our initiative. They kept the user’s experience in mind, while also keeping our overall goal at the heart of the website which has made us so proud to share the site with everyone!”
Lindsay Reynolds, Kent County Council
Q&A
Simple answers to big questions
At Red Bullet, we believe in the power of human connection and collaboration to create exceptional experiences. That’s why we focus on:
- People first approach: We prioritise making your website or app easy and enjoyable to use for your target audience. Success comes by spending time with your people, to make things for other people.
- Collaboration: We believe in building strong partnerships with our clients and working together as a team to achieve shared goals.
- Produce amazing work: Our team bring a wealth of knowledge to the table to help you achieve your goals. We aim to delight and exceed expectations, trying out new tech or pushing boundaries.
- The complete package: Whether you need a new website, mobile app, branding or marketing muscle, we can help.
We’re a versatile bunch! We tackle a wide range of projects, from websites and apps to branding and marketing campaigns. We have extensive experience working across various industries, including:
- Events and education: We make event booking easy for single and multiple events, including education and training courses.
- Charity: We help charities raise more money with better landing pages, campaigns, and easy-to-use donation forms.
- Public sector: We create solutions that improve efficiency, engagement, and outcomes while keeping to strict guidelines.
- Product and services: We create visually appealing and user-friendly e-commerce and product websites that drive sales.
- Complex sites and systems: Our team has the technical expertise to build complex systems that solve your unique requirements.Â
These are just a few examples. We thrive on challenges and are confident in our ability to help you achieve your business goals, regardless of your industry or the specific challenges you’re facing. We’re ready to tackle your unique project and deliver exceptional results.
At Red Bullet, we believe in a collaborative and transparent process. For each type of project, the process is different. Please check out our website, apps and branding pages to see the specific processes.
However, a typical website or app process includes…
- Discovery & Planning: Initial consultation, project scoping & planning, user research & analysis
- Design & Development: Information architecture & user flows, wireframing & prototyping, visual design, development
- Testing & Launch: User testing, quality assurance, launch & training
Throughout the entire process, we’ll maintain open communication, provide regular updates, and ensure your complete satisfaction.
The cost of a project depends on its size and complexity. Our time is our commodity. You are basically buying our time, minds and skills. Our passion comes for free!
A typical website or app project, including the full process of user research, design, development, and testing, can start from around ÂŁ10,000 and go up to ÂŁ60,000+ depending on the size and functionality.
We offer free consultations to discuss your specific needs and provide you with a tailored quote. We believe in transparent pricing and will work closely with you to find a solution that fits your budget and achieves your desired outcomes.
The duration of a project varies significantly depending on its scope, client resources and complexity. A typical website project, from initial consultation to launch, can take anywhere from 4 weeks to 6 months.
Factors that influence the timeline include:
- Project size: Larger projects with more features, integrations, and custom functionalities naturally take longer.
- Client availability: Timely feedback and approvals from your team are crucial for maintaining project momentum.
- Content entry: The time required for content entry and creation can significantly impact the overall project timeline.
We’ll work closely with you to create a realistic project timeline, factoring in all these elements, and keep you informed throughout the process.
Absolutely, we offer ongoing maintenance and support. A standard SLA and Hosting agreement with us will ensure that any issues with your website are addressed in a timely manner. You’ll be set up with access to our Freshdesk support system where you can log and track issues. Also included are ongoing training needs – so if you have any questions relating to your site, we’ll help you answer them.
We partner with WP Engine for our hosting infrastructure. They have WordPress-optimised hosting that has built-in mitigation for common website attacks. This means downtime is extremely rare and they are proactively monitoring environments for DDOS attacks or similar. We are pleased to say in the 10 years or so we’ve partnered with them, we’ve not experienced any downtime issues.